Bolgar state historical and architectural Museum-reserve, Bolgar

Equipping the cultural heritage site with a comprehensive visitor counting and ticket sales system.

Implemented in 2016

Infomatika project involved a comprehensive visitor accounting and ticket sales system.

Deployment of Lenta-Museum ACS;
Equipping the main entrance groups of the complex with a fixed access control system
Equipment of all facilities of the complex with mobile ticket check terminals;
CRM system installation and integration with Lenta ACS;
Installation of an automated visitor counting system at each facility;
Deployment of radio communication networks for all facilities of the complex;
Installation of cashier AWS and managing administrator AWS;
development of an online ticket sales store;
Manufacture and installation of V. 6. infomats in the ticket sales area for purchasing tickets in the customer self-service mode.
Manufacture and installation of interactive voice announcers

The CRM system collects visitor information both on the basis of the ticket system data and by entering data in another way, including from questionnaires. This allows analyzing sales and attendance data by categories and display intuitive information (graphs, diagrams and tables), as well as identify the busiest time intervals for each facility and complexes as a whole.

The oldest in the Republic of Tatarstan, the Bolgar State Historical and Architectural Museum-Reserve was established in 1969. It is the world's northernmost monument of medieval Muslim architecture and a unique example of Bolgar-Tatar architecture of the mid 13-14th centuries.

An unmatched valuable historical monument, it testifies to the lost states (Volga Bulgaria, the Golden Horde), the lost culture, way of life and had a significant impact during the 10-15th centuries on the development of culture and architecture.

The project was implemented by RT Ministry of Culture and the Republican Fund for the Revival of Historical and Cultural Monuments of the Republic of Tatarstan.

Obtaining real information about the attendance of the complex and its facilities (both entrance charged and free-of-charge). Analyzing the sales and attendance data across different categories of visitors (gender, age, their geography, ticket purchase sources). Providing a free access for social categories of citizens. Ticketing and access control for visitors. Increase of the sales channels and obtaining real financial and statistical reports. Keeping records of the guides' activities